{"id":165,"date":"2013-09-17T20:12:03","date_gmt":"2013-09-18T00:12:03","guid":{"rendered":"http:\/\/students.com.miami.edu\/reporting\/?page_id=165"},"modified":"2013-09-20T07:23:22","modified_gmt":"2013-09-20T11:23:22","slug":"165-2","status":"publish","type":"page","link":"https:\/\/students.com.miami.edu\/reporting\/our-reporting\/165-2\/","title":{"rendered":"UM&#8217;s CaneLink system debuts with fans, critics voicing wide range of opinions"},"content":{"rendered":"<p><span style=\"color: #ff0000;\"><em>Posted September 17, 2013<\/em><\/span><\/p>\n<p>By REBECCA FERNANDEZ<\/p>\n<p>In April of this year, when many Uniiversity of Miami students began to log on to their MyUM accounts, they quickly noticed that it wasn\u2019t the same portal they were used to using.<\/p>\n<div id=\"attachment_226\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"http:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/1.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-226\" class=\"size-medium wp-image-226\" title=\"The CaneLink log-in screen (Screen capture by Rebecca Fernandez).\" alt=\"The CaneLink log-in screen (Screen capture by Rebecca Fernandez).\" src=\"http:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/1-300x220.png\" width=\"300\" height=\"220\" srcset=\"https:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/1-300x220.png 300w, https:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/1-408x300.png 408w, https:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/1.png 900w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-226\" class=\"wp-caption-text\">The CaneLink log-in screen (Screen capture by Rebecca Fernandez).<\/p><\/div>\n<p>Instead, it was a new system called CaneLink.<\/p>\n<p>\u201cI immediately noticed it was changed because everything looked so different. Maybe even a little bit more professional,\u201d said sophomore, Samantha Kahme.<\/p>\n<p>This new CaneLink system strives to integrate all aspects of student life into one interface in order to facilitate the student portal experience.<\/p>\n<p>Justin Borroto, chair of the Student Government (SG) IT Advisory Board, said the decision to switch to CaneLink stemmed from the desire to keep UM on a standardized system. According to Borroto, there had been concerns that led the university to outsource its student portal to Oracle PeopleSoft, a company that looks at ways to improve the student online registration experience.<\/p>\n<p>Sofia Cabrera, a senior, was uncertain about the change.<\/p>\n<p>\u201cI was really nervous when I heard about the switch from MyUM to CaneLink. I was really used to the old system, having used it for three and a half years. Although, looking back to when I registered for classes last semester, I do think registering for classes on CaneLink is significantly easier than MyUM. The new shopping cart system helps picking out classes seem less hectic,\u201d she explained.<\/p>\n<div id=\"attachment_227\" style=\"width: 310px\" class=\"wp-caption alignleft\"><a href=\"http:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/2.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-227\" class=\"size-medium wp-image-227\" title=\"The section for adding classes (Screen capture by Rebecca Fernandez).\" alt=\"The section for adding classes (Screen capture by Rebecca Fernandez).\" src=\"http:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/2-300x210.png\" width=\"300\" height=\"210\" srcset=\"https:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/2-300x210.png 300w, https:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/2-427x300.png 427w, https:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/2.png 898w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-227\" class=\"wp-caption-text\">The section for adding classes (Screen capture by Rebecca Fernandez).<\/p><\/div>\n<p>CaneLink\u2019s new shopping cart option allows students to plan out their schedules before their registration dates. This allows students to register in a single click. There is also an option that allows students to be placed on a waiting list if the classes they are looking for are full.<\/p>\n<p>\u201cThey can add classes to their shopping cart as early has one month before their registration dates\u201d said advisor Natieska Rivas, \u201cAlthough it took a lot of getting used to, it is an overall excellent new portal for students.\u201d<\/p>\n<p>Although this is efficient, these new features have not been enough to win some students over.<\/p>\n<div id=\"attachment_229\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"http:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/3.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-229\" class=\"size-medium wp-image-229\" title=\"The section for frequently asked questions about Cane Link (Screen capture by Rebecca Fernandez).\" alt=\"The section for frequently asked questions about Cane Link (Screen capture by Rebecca Fernandez).\" src=\"http:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/3-300x188.png\" width=\"300\" height=\"188\" srcset=\"https:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/3-300x188.png 300w, https:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/3-478x300.png 478w, https:\/\/students.com.miami.edu\/reporting\/wp-content\/uploads\/2013\/09\/3.png 898w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-229\" class=\"wp-caption-text\">The section for frequently asked questions about Cane Link (Screen capture by Rebecca Fernandez).<\/p><\/div>\n<p>Melanie Martinez, a sophomore, said \u201cI feel like CaneLink was sprung upon us. It took a lot of getting used to, especially for somebody like me who isn\u2019t exactly tech-savvy.\u201d<\/p>\n<p>The SG IT Advisory Board is looking to have a live tutorial for students to be able to get used to the new system. There are also tutorial and FAQ pages on the CaneLink website that serve to answer students\u2019 questions about the new service.<\/p>\n<p>Norma de la O, ERP Business Systems analyst working in the Ashe Building, says \u201cCaneLink is helping the university move towards the future to provide complete and quality service to the students.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Posted September 17, 2013 By REBECCA FERNANDEZ In April of this year, when many Uniiversity of Miami students began to log on to their MyUM accounts, they quickly noticed that it wasn\u2019t the same portal they were used to using. &hellip; <a href=\"https:\/\/students.com.miami.edu\/reporting\/our-reporting\/165-2\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":46,"menu_order":0,"comment_status":"open","ping_status":"open","template":"sidebar-page.php","meta":{"footnotes":""},"class_list":["post-165","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/students.com.miami.edu\/reporting\/wp-json\/wp\/v2\/pages\/165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/students.com.miami.edu\/reporting\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/students.com.miami.edu\/reporting\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/students.com.miami.edu\/reporting\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/students.com.miami.edu\/reporting\/wp-json\/wp\/v2\/comments?post=165"}],"version-history":[{"count":5,"href":"https:\/\/students.com.miami.edu\/reporting\/wp-json\/wp\/v2\/pages\/165\/revisions"}],"predecessor-version":[{"id":310,"href":"https:\/\/students.com.miami.edu\/reporting\/wp-json\/wp\/v2\/pages\/165\/revisions\/310"}],"up":[{"embeddable":true,"href":"https:\/\/students.com.miami.edu\/reporting\/wp-json\/wp\/v2\/pages\/46"}],"wp:attachment":[{"href":"https:\/\/students.com.miami.edu\/reporting\/wp-json\/wp\/v2\/media?parent=165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}